Chinese business models work well in Chinese business culture compared to Western business models

Six months ago I spoke with the owner of a medium sized Chinese company about modernising her company from the traditional Chinese business model to using a business model from the west.

Interestingly, the lady owner explained that this is exactly what they had done a few years ago and then laughed. She explained that she wanted to increase performance and profits and that the best way forward would be a western business model.

However, applying this with the Chinese business culture was very different. She got the whole company involved in the process but the culture wouldn't mix with the new business model.

In the end the owner and her work force were unhappy, stressed out and decided to go back to their original Chinese business model. The owner said that she was making money, the work force was happy and that she shouldn't have got greedy in the first place.

Even though this was a medium sized company we hear this problem a lot from the larger British companies who have opened a business in China or are dealing with a Chinese company.

Many blame the language barrier and have to use  to try and drive their message and orders forward but when looking closer it is in fact a cultural issue.

Culture is how people are brought up, educated and how they do things. In that country it works so why change it or struggle to try and change it. When you are doing business in a different country, be it France or China you have to do the business culture their way for it to work effectively.

Published by: Gary Rice, Go Frontiers (UK & China)

China Chatter : German hotel tells fellow customers to arive meals 60 minutes before the Chinese tourists arrive

Article published in China tells the story of a Chinese tour group travelling across Europe and their visit to Germany.

The tour group arrived at reception and one of the Chinese guests who spoke good German noticed a German sign saying, "Please attend all meals 60 minutes earlier before the Chinese arrive, because they are too noisy and they will eat all of the food".

This is similar to our (Go Fontiers) experiences and have seen this type of behaviour before from the Chinese tour groups first hand in China and can understand the German hotel trying to keep two sets of customers happy.

But when this happens in your hotel. What are you going to do?

Be ready and get prepared by attending our Chinese Tourism in the UK course

 

Posted by: Gary Rice, Chinese Business Culture Expert,
Director of Go Frontiers (UK and China) based in Derbyshire, UK.

#chineseculture #chinesetourism #chinesetourismintheuk #chinesetourist #foodanddrink #hotel #peakdistrict #uktourism,

 

The Peak District - What are the Chinese talking about!!!

Well it looks like the Peak District may be getting some Chinese tourists after all. This morning Gary Rice the director of Go Frontiers had a tea and catch up with his Chinese business partner and its apparent that the Chinese are starting to talk about the Peak District.

 

Two recent news articles found on WeChat and in a Chinese newspaper discussed the areas in Peak District and the places to visit that reflect the things the Chinese like and can compare with their own history and culture.

 

It's good when one of business partner is Chinese and speaks fluent English and Mandarin; otherwise the articles would have been missed.

 

The question now is - Are you Ready for Chinese Tourism in your Area?

Our one day work shop will provide you with the right knowledge to help you tap in to the Chinese tourism market in your area. Chinese tourism in the UK is increasing due to China's middle class and their desire to travel to the UK.

 

The Chinese traditionally save 40% of their income and figures show that on average they spend £663 per transaction.

 

Through understanding the Chinese character, companies can focus on expanding in the Chinese tourist market and provide the service they expect.

 

The course will provide you with the right knowledge to maximise your competitive advantage through a combination of case studies and in-depth information in:-

• Characteristic's of the Chinese people
• Chinese Consumer Behaviour
• Hotel Accommodation for the Chinese
• Food & Drink
• Chinese Tour Groups: On the Move
• Retail and Restaurants
• Chinese Culture: Presenting & Receiving Things
• Managing the Chinese and protecting the environment

Go Frontiers has been working in China's hospitality and tourism industry since 2006.

All course are ran onsite giving attendees easier access to the course. To book your business on the course, email Gary Rice at garyrice@gofrontiers.co.uk or call 07809 154 467.

 

More information can be found at http://www.gofrontiers.co.uk/Chinese-Tourism-in-the-UK.php

Posted by: Gary Rice, Chinese Business Culture Expert,
Director of Go Frontiers (UK and China) based in Derbyshire, UK.
 

#sharemywork #uktourism   #chinesetourism   #chinesetourismintheuk #peakdistrict

 

 

 

Go Frontiers helps Buddhist group to restock a lake in Beijing. New Years Day 01/01/2014

On a Beijing freezing morning on New Years Day 01/01/2014 the directors of Go Frontiers who train companies in China and the UK in British and Chinese business culture and etiquette kept their promise of Corporate Social Responsibility in China and got involved with a local Buddhist group in Beijing to help restock a lake that had previously been polluted and the fish stocks depleted.

With every one getting involved they managed to purchase four lorry loads of carp that where destined for the morning fish markets.

After a short Buddhist ceremony the young and old carried and dragged buckets of fish from the trucks to the lake. In sub zero temperatures every one had to move fast and stay dry, which is hard when you are dealing with large fish.

Director Gary Rice said, "Many Chinese were amazed and very pleased to see an Englishman from an English company paying an interest in their local community and helping with a local environment issue. Many Chinese came up to me shook my hand and thanked me".

When Go Frontiers first started in business the directors (one English and one Chinese) decided on having a corporate social responsibility policy to help the areas where the directors grew up as children (Ripley and Beijing).

Go Frontiers: Using local heritage centre's good practice helps training provider bridge frontiers in Hainan Island, South China

A Loscoe businessman successfully used a local heritage centre as an example when showing owners and managers how to develop a theme park in China.

Gary Rice runs Go Frontiers which provides Chinese Business Culture, Etiquette and Protocol training courses and translations and, through a business partner, helps companies dealing with businesses in the fast-growing Chinese economy.

He recently returned from China after being approached by a consultancy advising on expanding the park at Hainan Island near the Vietnamese border, which has themes of tropical scenery and local heritage.

Read more here http://www.gofrontiers.co.uk/blog.php?varPgId=0004-dh-lawrence-heritage-ventre-dong-shanling-hainan-island-china

UK People Lucky to have the NHS. In China you Pay for Hospital Treatment! Chinese Culture.

Well, its fourteen months since we had to drop every thing and fly to China to help a Chinese business friend recover from a serious operation.

Most westerners don't understand the importance of building Chinese business relationships (Guanxi) or Chinese culture but to the Chinese, business relationships include the social aspect too.

This can save your life!

This story will tell you how important it is to build a close Chinese business relationship and how lucky we are having the NHS. At least once a year visit the doctor and have an MOT and CT scan, even if you need to pay for the scan.

Our story can be read here http://www.gofrontiers.co.uk/blog.php?varPgId=0018-chinese-hospitals-nhs-expensive-do-not-get-ill-poor-service.


Author: Gary Rice, Chinese Business Culture Expert
Company: Go Frontiers (UK & China)