The Chinese lady who loves shopping and being a Mystery Guest

My business partner being a Chinese lady who loves shopping and assessing business facilities established our mystery guest program ten years ago and uses British and Chinese people.

For her it has been really interesting because she has gained so many interesting things about the British shopping culture as well as learning the difference between cultures in China and the UK.

The main thing that stands out for her is the lack of customer service in UK shops and the poor quality of food served in pubs and restaurants. Most of the time we find pubs and restaurants don't provide the quality of food expected for the price paid.

 If you want good quality food you have to pay a premium price at a high end restaurant.

Published by Go Frontiers (UK & China)

Mystery Guest Programs using Chinese and British People

Before hiring a company to run your mystery guestprogram its worth concidering who your consumers are and what they spend.

If you understand the Chinese business culture and social habits you will discover that most Chinese families save 40% of their income.

China is a class society with the need to show their status by purchasing products luxury branded items and want to experience the high end shopping experience.

Our expertise iis n retail, fine dining, hotel, hospitality and tourism inc Chinese tourism in the UK and the Hospitality Services for the Wealthy Chinese visiting the UK (Chinese High Net Worth Individuls (HNWI))

We can your assess your business and check for the level of service the Chinese tourists expect.

For more information contact us on +44 (0)7809 154 467 or visit our website Go Frontiers (UK & China)